CAN I EXCHANGE OR RETURN MY PURCHASE?

We happily offer store credits if you purchase a product that’s not right for you. Please note, your product must be unused and returned within 30 days of your order being delivered. Unfortunately, used products cannot be returned due to hygiene reasons.

HOW MUCH IS SHIPPING AND HOW LONG DOES IT TAKE?

We ship Worldwide.

United Kingdom

All United Kingdom orders are shipped using Royal Mail Post/Parcel Force with a tracking number provided. Please see below for relevant shipping timeframes:

Standard Shipping: 4-10 business days
Express Shipping: 1-3 business days (£10.00)

Europe

Tracked Shipping 5 – 10 Working Days

Rest of the World

Tracked 5 – 20 Working days

MY ORDER ARRIVED DAMAGED – HELP?

Please reach out to Info@dripbay.uk with your order number if you received a faulty, damaged or incorrect order so we can help make it right.  

DO I NEED TO PAY FOR CUSTOM/DUTIES FEES?

All packages are shipped from our United Kingdom warehouse which may be subject to customs, taxes & duties which are not included in the total cost of your order. 

Drip Bay is not responsible for any additional fees incurred upon delivery, please check with your local customs office to determine any additional costs prior to ordering.

WHERE ARE YOUR ITEMS SHIPPED FROM?

London, United Kingdom 

 

Return Address – 

3 Canal Path 

London E2 8BS